Security

Protecting your information

The security and privacy of your information is our top priority. We want you to feel comfortable when storing, accessing, and sharing all your important information. We take measures to help protect your data from theft, loss, and misuse.


Your profile and personal information

Your personal information and profile information are stored in the cloud and are safe and secure. All data transfers from a device to altruWisdon secure cloud with industry standard 2048-bit SSL encryption.


The altruWisdom Filing Cabinet

We created the altruWisdom Filing Cabinet to allow you to learn about and securely store the most important documents needed to organize your life. Additionally, your altruWisdom Filing Cabinet allows you to access all your important files anytime, anywhere.

  • altruWisdom ensures your privacy with end-to-end encryption. End-to-end encryption protects your confidential data in the cloud from unauthorized access at all times.

  • Industry leading encryption at storage - all documents stored in our Filing Cabinet are encrypted with industry standard 2048-bit SSL encryption. File and file metadata is encrypted and remains encrypted in transit and at rest.

  • In the event that you cancel your subscription or decide to stop using the altruWisdom services, you will need to contact altruWisdom at info@altruwsidom.com to retrieve your documents. An administrative fee may apply in order to allow you to access your documents for a period of time.


Your credit card and payment information

We collect and process payment information from you when you subscribe to the Full Platform service, including credit card numbers and billing information, using third-party PCI-compliant service providers.

We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use the information you provide except for the sole purpose of credit card processing on our behalf.


Physical Security

Highly secure cloud - altruWisdom is hosted on Amazon Web Services (AWS), an industry leader in secure hosting facilities management.


What can I do to help?

To protect the confidentiality of your information, you must keep your password confidential and not disclose it to any other person. You should let us know immediately if you believe your account has been compromised.